Leveraging Cloud Computing for Intelligent Network Management in Smart Universities

Abstract

Cloud computing has emerged as a transformative technology that enables users to access shared services over the Internet. Its functions include data storage, processing, and resource management through powerful hardware and effective safeguards. This study uses cloud computing to improve network performance management at Mahasarakham University (MSU), Thailand. The study emphasizes the use of cloud-based tools to improve intelligent network management and support administrators in addressing issues efficiently. This research collected data from IT administrators who manage the MSU network. User satisfaction with MSU-Net cloud-based management tools was significantly high (μ = 4.89). Security management (μ = 4.52), automation (μ = 4.50), and configuration management (μ = 4.43) were the most valued aspects. Additional variables, such as resource scaling, account administration, and real-time monitoring, scored highly. This research is significant as it offers practical insight into the potential of cloud computing to transform network administration into educational institutions. It demonstrates how cloud-based solutions can optimize administrative operations, improve system reliability, and maintain operational expenses. These improvements are particularly essential in higher education, where the need for accessible, efficient, and scalable IT infrastructure is increasingly essential. The study emphasizes the importance of using cloud technology to develop adaptive and resilient networks that support evolving educational requirements and promote innovation in learning settings. This research provides a practical framework for adopting cloud-based network management, providing a significant reference for organizations looking to enhance their IT systems and achieve long-term technological sustainability.